Termes of Service

1. Introduction and Acceptance of Terms:

Welcome to Incublix, a WordPress-based online course platform designed to empower individuals with business-relevant skills and foster a vibrant community of like-minded professionals. By accessing and using our platform, you agree to abide by the following terms and conditions.

1.1 Overview of the Terms and Conditions:

These terms and conditions (the “Terms”) govern your use of Incublix, including but not limited to accessing courses, participating in community activities, and interacting with other users. It is essential to carefully read and understand these Terms, as they outline the rules, obligations, and limitations associated with your use of Incublix.

1.2 Acceptance of Terms Upon Using Incublix:

By accessing, browsing, or using Incublix in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should refrain from using Incublix. Your continued use of the platform implies your acceptance of the Terms and any future modifications.

It is important to note that these Terms constitute a legally binding agreement between you and Incublix. If you are accessing Incublix on behalf of an organization, you affirm that you have the authority to bind that organization to these Terms.

In the event of any disagreement or conflict with these Terms, your sole recourse is to cease using Incublix. We reserve the right to update, modify, or revise these Terms at our discretion, and it is your responsibility to review them periodically for any changes.

2. User Accounts:

2.1 Account Creation and Registration:

To access the full range of Incublix services, you must create an account. During the account creation process, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form. You also acknowledge the importance of keeping this information up to date.

Upon successful registration, you will be responsible for maintaining the confidentiality of your account credentials, including your username and password. You understand that sharing your account information or allowing others to access your account may result in unauthorized access to your personal information and actions taken on your behalf.

Incublix reserves the right to refuse registration or suspend and terminate accounts at our discretion, especially if we believe that the provided information is inaccurate, incomplete, or violates these Terms.

2.2 Account Security and Responsibilities:

Maintaining the security of your Incublix account is paramount. You agree to:

1. Keep your account information, including your password, confidential and secure.
2. Notify Incublix immediately of any unauthorized use of your account or any other security breach.
3. Log out of your account at the end of each session to prevent unauthorized access.

You are solely responsible for all activities that occur under your account, whether authorized by you or not. Incublix is not liable for any loss or damage arising from your failure to comply with these security obligations.

It is recommended that you choose a strong and unique password for your Incublix account and refrain from using the same password across multiple platforms. Incublix will never ask you for your password through unsolicited messages or emails. If you receive any such requests, please report them to us immediately.

By creating an account on Incublix, you acknowledge and accept these account security and responsibility terms.

3. Courses and Content:

3.1. Enrollment Process:

To enroll in courses on Incublix, users must follow the designated enrollment process outlined on the platform. This may involve selecting a course, providing necessary information, and completing any required payments. By enrolling in a course, users agree to abide by the specific terms and conditions set forth by the course provider and Incublix.

3.2. Lifetime Access and Availability of Courses:

Upon enrollment, users are granted lifetime access to the courses they have registered for, unless otherwise specified. Incublix endeavors to provide continuous availability of courses, but circumstances such as maintenance, technical issues, or unforeseen events may impact accessibility. While we strive to minimize disruptions, Incublix cannot guarantee uninterrupted or error-free access to courses.

3.3. Policies on Payments, Credits, and Refunds:

1. Payment Process:

• Users agree to the payment terms outlined during the enrollment process.
• Payments may be processed through various methods, and users are responsible for providing accurate and up-to-date payment information.

1. Credits:

• Incublix may offer credits to users under certain circumstances, such as promotional events or refunds. These credits are subject to the terms specified at the time of issuance.

1. Refunds:

• Refund policies vary based on the type of course and payment method.
• Users are encouraged to review refund policies provided by both Incublix and individual course providers.
• Requests for refunds must adhere to the specified timelines and conditions outlined in the refund policy.

Incublix reserves the right to modify payment, credit, and refund policies. Any changes will be communicated to users, and continued use of the platform implies acceptance of these policies.

4. User Conduct and Community Guidelines:

4.1. Rules Governing User Behavior:

1. Respectful Conduct:

• Users must engage in respectful and courteous behavior towards fellow learners, instructors, and platform administrators.
• Harassment, discrimination, or any form of abusive conduct is strictly prohibited.

1. Compliance with Laws:

• Users are required to comply with all applicable laws and regulations while using Incublix.
• Any illegal activities or content that violates intellectual property rights will result in immediate consequences.

1. Prohibited Content:

• Users must not upload, post, or share content that is offensive, defamatory, or violates the rights of others.
• Incublix reserves the right to remove any content deemed inappropriate or in violation of platform policies.

4.2. Guidelines for Community Engagement:

1. Positive Contribution:

• Users are encouraged to contribute positively to community discussions, forums, and other interactive features.
• Constructive feedback is welcomed, but disruptive or inflammatory comments are not allowed.

1. Responsible Sharing:

• Users should share information responsibly, ensuring that it is accurate and relevant.
• Respect the privacy and confidentiality of others, refraining from sharing personal or sensitive information without consent.

1. Collaboration and Networking:

• Engage in collaborative efforts and networking opportunities provided by Incublix.
• Foster a supportive community environment by assisting fellow learners and sharing insights.

4.3. Consequences for Violating Community Standards:

1. Warning and Education:

• Initial violations may result in a warning and educational guidance on proper conduct.

1. Temporary Suspension:

• Repeated or severe violations may lead to a temporary suspension of account privileges.

1. Account Termination:

• Persistent or egregious violations may result in the permanent termination of a user’s account.

1. Legal Action:

• Incublix reserves the right to take legal action in cases of severe misconduct or violations of applicable laws.

Users are responsible for familiarizing themselves with and adhering to these conduct and community guidelines. Incublix will enforce these guidelines to maintain a positive and inclusive learning environment.

5. Intellectual Property:

5.1. Ownership of Content on the Platform:

1. Platform Content:

• All content provided by Incublix, including but not limited to course materials, design elements, and platform features, is the exclusive property of Incublix or its licensors.
• Users may not reproduce, distribute, or modify any content on the platform without explicit permission.

1. User-generated Content:

• Users retain ownership of the content they create and upload to Incublix, subject to the licenses granted below.
• Incublix reserves the right to display, distribute, and modify user-generated content on the platform for promotional or educational purposes.

5.2. User Rights and Restrictions Regarding Course Content:

1. License to Users:

• By enrolling in a course, users are granted a limited, non-exclusive license to access and use the course content for personal and educational purposes.
• This license is revocable and does not grant users the right to reproduce, distribute, or publicly display the course content outside of the Incublix platform.

1. Prohibited Actions:

• Users may not copy, reproduce, distribute, or publicly display course content without explicit permission from the course provider or Incublix.
• Any use of course content for commercial purposes or outside the scope of the license is strictly prohibited.

1. Modification and Derivative Works:

• Users may not modify, adapt, or create derivative works based on course content without the express consent of the course provider or Incublix.

1. Attribution:

• Users agree to attribute course content appropriately, giving credit to the original creator and acknowledging Incublix as the platform.

1. Removal of Content:

• Incublix reserves the right to remove or disable access to course content that violates intellectual property rights or platform policies.

Users are responsible for respecting the intellectual property rights of others on the platform. Any unauthorized use or infringement may result in the suspension or termination of a user’s account.

6. Privacy Policy:

6.1. Information Collection and Usage Policies:

1. Personal Information:

• Incublix collects and utilizes personal information, including but not limited to names, email addresses, and demographic details, to provide and enhance our services.
• Users agree to the collection, processing, and storage of this information in accordance with applicable privacy laws.

1. Usage Data:

• Incublix may gather data on user interactions with the platform, such as courses enrolled, time spent on content, and engagement with community features.
• This data is used to improve user experience, personalize content, and analyze platform performance.

6.2. Data Security Measures:

1. Security Protocols:

• Incublix employs industry-standard security measures to safeguard user data against unauthorized access, disclosure, alteration, or destruction.
• Users are encouraged to use strong, unique passwords and notify Incublix immediately of any security concerns.

1. Encryption:

• Secure Socket Layer (SSL) technology is utilized to encrypt data transmission between users and the platform.

1. Access Controls:

• Access to user data is restricted to authorized personnel with a legitimate need for access.

6.3. Cookie Policy:

1. Cookies Overview:

• Incublix uses cookies and similar technologies to enhance user experience, track preferences, and collect information on user interactions with the platform.

1. Types of Cookies:

• Session cookies are temporary and deleted when the user closes their browser.
• Persistent cookies remain on the user’s device for a specified period, aiding in recognizing the user upon return.

1. User Control:

• Users have the option to manage cookie preferences through browser settings.
• Disabling cookies may affect certain functionalities but will not impede basic access to Incublix.

This Privacy Policy is provided for informational purposes, and users are encouraged to review the detailed Privacy Policy page for comprehensive information on data collection, usage, and protection.

7. Modification of Terms:

7.1. Procedures for Updating and Modifying Terms:

1. Right to Modify:

• Incublix reserves the right to update, modify, or revise these Terms at any time without prior notice.
• Changes may reflect new features, adjustments to existing services, or compliance with legal requirements.

1. Posting Changes:

• Any modifications to the Terms will be posted on the Incublix platform and are effective immediately upon posting.
• Users are responsible for regularly reviewing the Terms to stay informed about any changes.

7.2. Notification Process for Users:

1. Communication Channels:

• Incublix may use various communication channels to notify users of changes, including but not limited to emails, platform notifications, or announcements on the website.

1. Timely Notifications:

• Reasonable efforts will be made to provide timely notifications regarding modifications to the Terms.
• Users are advised to ensure that their contact information is accurate and up to date to receive notifications.

1. User Agreement to Updated Terms:

• Continued use of Incublix following the posting of modified Terms implies acceptance of the updated terms and conditions.
• Users who do not agree with the modified Terms should cease using Incublix.

It is the user’s responsibility to stay informed about any changes to the Terms. Incublix encourages users to reach out with any questions or concerns regarding modifications.

8. Payment Terms:

8.1. Information on Payment Methods:

1. Accepted Payment Methods:

• Incublix accepts various payment methods for course enrollment, subscriptions, and other services.
• Accepted payment methods will be clearly communicated on the platform.

1. Currency and Pricing:

• Users should be aware of the accepted currency for transactions and any associated conversion fees.
• Pricing details for courses, subscriptions, and other services will be displayed on the platform.

8.2. Billing and Invoicing Details:

1. Billing Process:

• Users agree to the billing process associated with their selected services, including the frequency of charges (e.g., one-time, recurring).
• Billing details will be outlined during the payment process.

1. Invoicing:

• Users may receive electronic invoices or transaction confirmations for their payments.
• Invoices will include details such as the service purchased, transaction date, and amount.

1. Payment Authorization:

• Users authorize Incublix to charge the designated payment method for the agreed-upon services.
• It is the user’s responsibility to ensure the availability of funds or credit for successful transactions.

1. Failed Payments:

• Incublix reserves the right to suspend access to services in the event of failed or declined payments.
• Users will be notified of payment issues and provided with instructions to resolve them.

Users are encouraged to review the payment terms associated with each service and contact Incublix support for any payment-related inquiries or concerns.

9. Refund Policy:

9.1. Conditions for Refund Requests:

1. Eligibility for Refunds:

• Refund eligibility is contingent upon meeting specific conditions outlined in the refund policy.
• Conditions may vary based on the type of service or product, such as courses, subscriptions, or other offerings.

1. Refund Request Period:

• Users must initiate refund requests within the designated refund request period.
• The refund request period may vary depending on the type of service.

9.2. Process and Timelines for Refunds:

1. Refund Request Process:

• Users can submit refund requests through the designated process on the Incublix platform.
• Refund requests may require providing specific information or documentation to support the request.

1. Review and Approval:

• Incublix will review refund requests based on the specified conditions.
• Refund approvals or denials will be communicated to users within a reasonable timeframe.

1. Timelines for Refund Processing:

• Incublix commits to processing approved refunds within a defined timeframe.
• Users will be informed of the expected timelines for refund processing.

1. Method of Refund:

• Refunds, when approved, will be issued through the original payment method or an alternative method determined by Incublix.
• Users are responsible for ensuring the accuracy of provided refund information.

1. Refund Denials:

• Incublix reserves the right to deny refunds in cases where users do not meet the specified eligibility criteria.
• Users will be provided with reasons for refund denials.

Users are encouraged to carefully review the refund policy associated with each service, understand the conditions for eligibility, and contact Incublix support for any refund-related inquiries or concerns.

10. Dispute Resolution:

10.1. Steps for Resolving Disputes:

1. Internal Resolution:

• In the event of a dispute, users are encouraged to first attempt to resolve the issue by contacting Incublix support.
• Incublix will make reasonable efforts to address and resolve disputes amicably.

1. Formal Written Notice:

• If an internal resolution is not possible, the aggrieved party must submit a formal written notice to the other party detailing the nature of the dispute and the desired resolution.

10.2. Arbitration or Mediation Procedures:

1. Arbitration:

• If the dispute remains unresolved after the formal written notice, both parties agree to resolve the dispute through binding arbitration.
• Arbitration will be conducted in accordance with recognized arbitration rules and procedures.

1. Mediation:

• Alternatively, the parties may choose to pursue mediation before resorting to arbitration.
• Mediation involves a neutral third party facilitating discussions to help the parties reach a mutually agreeable resolution.

1. Arbitration/Mediation Provider:

• The choice of arbitration or mediation provider, as well as the specific rules governing the process, will be determined by mutual agreement or specified in the Terms.

1. Binding Nature of Decisions:

• Decisions reached through arbitration or mediation are binding on both parties.
• The parties agree to waive any right to pursue disputes through court proceedings.

1. Legal Action After Resolution:

• If a party seeks legal action after arbitration or mediation, the prevailing party may recover legal fees and costs.

Users agree to engage in good faith efforts to resolve disputes through the specified procedures and acknowledge the efficiency and cost-effectiveness of arbitration or mediation as alternatives to traditional litigation.

11. Termination of User Accounts:

11.1. Grounds for Account Termination:

1. Violation of Terms:

• User accounts may be terminated if users violate any of the terms and conditions outlined in the Terms of Service or other platform policies.

1. Illegal Activities:

• Engaging in illegal activities or using Incublix for unlawful purposes may result in account termination.

1. Misuse of Platform:

• Users found to be misusing the platform, including but not limited to spreading misinformation, engaging in fraudulent activities, or disrupting services, may face termination.

11.2. Process and Consequences of Termination:

1. Notice of Termination:

• Incublix reserves the right to terminate user accounts without prior notice if immediate action is required to protect the platform or other users.
• In non-emergency situations, users will be provided with notice of the intent to terminate their account.

1. Appeal Process:

• Users have the right to appeal account termination by contacting Incublix support.
• Appeals will be reviewed, and decisions regarding reinstatement will be made at the discretion of Incublix.

1. Consequences of Termination:

• Upon account termination, users lose access to all services and content associated with their account.
• Incublix may retain certain information as necessary for legal and operational purposes.

1. Outstanding Obligations:

• Termination does not relieve users of any outstanding obligations, including payment obligations for services rendered before termination.

1. Prohibition on Re-registration:

• Users whose accounts have been terminated are prohibited from re-registering on Incublix without explicit permission.

Users are expected to comply with the platform’s policies, and termination will be enforced only in cases of serious violations. Incublix is committed to fair and transparent processes for account terminations.

12. User-generated Content:

12.1. Policies Regarding Content Posted by Users:

1. Content Standards:

• Users are solely responsible for the content they generate and post on Incublix.
• Content must comply with applicable laws, not infringe on the rights of others, and adhere to community guidelines.

1. Prohibited Content:

• Users must not post content that is offensive, defamatory, or violates the rights of others.
• Incublix reserves the right to remove any content that is deemed inappropriate or in violation of platform policies.

1. Intellectual Property:

• Users should ensure that their content does not infringe on the intellectual property rights of others.
• By posting content, users affirm that they have the necessary rights or permissions to share that content.

12.2. Rights of the Platform Over User-generated Content:

1. License to Use:

• By posting content on Incublix, users grant the platform a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, distribute, and display the content.

1. Content Removal:

• Incublix reserves the right to remove or disable access to any user-generated content that violates these Terms or is deemed inappropriate.

1. Data Retention:

• While users retain ownership of their content, Incublix may retain user-generated content for a reasonable period, as necessary for legal and operational purposes.

1. User Responsibilities:

• Users are responsible for ensuring that their content does not violate the rights of others or any applicable laws.
• Incublix is not responsible for any user-generated content and does not endorse or guarantee the accuracy of such content.

Users are encouraged to contribute positively to the community and respect the rights of others when generating and sharing content on Incublix.

13. Disclaimer of Warranties:

13.1. Limitations on Platform Guarantees:

1. No Warranty of Accuracy:

• Incublix does not guarantee the accuracy, completeness, or reliability of content on the platform, including user-generated content and information provided by experts.

1. No Endorsement of Expertise:

• While Incublix strives to provide high-quality courses and content, it does not endorse or guarantee the expertise, effectiveness, or qualifications of individual experts or instructors.

1. No Guarantee of Platform Availability:

• Incublix does not guarantee uninterrupted, timely, or error-free access to the platform. Maintenance, technical issues, or unforeseen events may impact platform availability.

13.2. Acknowledgment of the Platform’s Limitations:

1. Use of Incublix at Own Risk:

• Users acknowledge that the use of Incublix and its services is at their own risk. Incublix is provided “as is” without warranties of any kind.

1. No Guarantee of Business Success:

• Incublix does not guarantee that the knowledge, skills, or insights gained from its courses will lead to business success or employment opportunities.

1. No Liability for Third-party Actions:

• Incublix is not responsible for the actions, conduct, or content of third parties, including other users, experts, or external websites linked from the platform.

1. No Guarantee of Results:

• Incublix does not guarantee specific outcomes, results, or improvements as a result of using its courses or participating in the platform’s community.

Users are advised to review and understand the limitations outlined in this disclaimer. The platform encourages users to exercise their judgment and seek professional advice when making business or career decisions.

14. Limitation of Liability:

14.1. Conditions Under Which the Platform is Not Liable:

1. User Actions and Decisions:

• Incublix is not liable for any actions, decisions, or consequences resulting from user interactions, participation in courses, or reliance on information obtained through the platform.

1. Third-party Interactions:

• Incublix is not responsible for any disputes, interactions, or transactions between users and third parties, including experts, advertisers, or affiliates.

1. User-generated Content:

• Incublix is not liable for the accuracy, legality, or reliability of user-generated content, and users are solely responsible for their contributions.

14.2. Limits on the Platform’s Financial Responsibility:

1. Indirect Damages:

• Incublix is not liable for any indirect, incidental, special, or consequential damages arising from the use of the platform, even if advised of the possibility of such damages.

1. Financial Responsibility Limits:

• In no event shall Incublix be liable for damages exceeding the total fees paid by the user to the platform within the last six months, regardless of the cause of action.

1. Force Majeure:

• Incublix is not responsible for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of nature, war, or government regulations.

14.3. Assumption of Risks:

1. Acknowledgment of Assumed Risks:

• Users acknowledge that participation in courses, community engagement, and use of Incublix services involves inherent risks and uncertainties.

1. User Responsibility for Losses:

• Users agree that they assume all risks associated with the use of Incublix and that Incublix’s liability is limited as outlined in this section.

Users are encouraged to carefully review this limitation of liability section and acknowledge the inherent risks associated with using Incublix’s services.

15. Links to Third-party Sites:

15.1. Disclaimer for External Links:

1. Third-party Website Links:

• Incublix may include links to external websites or resources for the convenience of users.
• The inclusion of such links does not imply endorsement or responsibility for the content on third-party sites.

1. User Discretion:

• Users acknowledge that they access third-party links at their own risk.
• Incublix is not responsible for the accuracy, legality, or content of external websites.

15.2. Policies Regarding Third-party Content:

1. Third-party Content Accuracy:

• Users should exercise caution and verify the accuracy of information obtained from third-party sites linked on Incublix.
• Incublix does not guarantee the accuracy or reliability of content on external websites.

1. No Endorsement or Affiliation:

• The presence of third-party links does not imply endorsement or affiliation with the linked websites or their operators.
• Incublix is not responsible for the actions or policies of external websites.

1. No Liability for Third-party Actions:

• Incublix disclaims liability for any damages or losses arising from the use of third-party websites or services linked on the platform.
• Users are encouraged to review the terms and policies of third-party sites they visit.

Users are advised to exercise caution when navigating external links and to be aware that the policies and content on third-party sites are beyond the control of Incublix.

16. Indemnity:

16.1. User Responsibilities in Legal Matters:

1. Compliance with Laws:

• Users agree to comply with all applicable laws, regulations, and legal obligations when using Incublix’s services.

1. No Violation of Third-party Rights:

• Users must not infringe upon the rights of third parties, including intellectual property rights, privacy rights, or contractual rights.

16.2. User’s Agreement to Indemnify the Platform:

1. Indemnification Obligation:

• Users agree to indemnify, defend, and hold harmless Incublix, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees.

1. Scope of Indemnity:

• This indemnification applies to claims arising out of or related to the user’s use of Incublix, violation of the Terms of Service, or infringement of any third-party rights.

1. Incublix’s Right to Defend:

• Incublix reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user. In such a case, the user agrees to cooperate with Incublix’s defense.

1. Notification of Claims:

• Users agree to promptly notify Incublix of any claims, lawsuits, or legal proceedings related to their use of the platform.

1. Good Faith Cooperation:

• Users commit to cooperating in good faith with Incublix in the defense of any claim, and to provide all necessary information, documents, or assistance as reasonably requested.

Users acknowledge their responsibility to indemnify Incublix for legal matters arising from their use of the platform and agree to cooperate in the defense of any claims.

17. Miscellaneous Legal Terms:

17.1. Governing Law:

1. Choice of Law:

• These Terms of Service are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

1. Exclusive Jurisdiction:

• Any legal action or proceeding arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts located within [Jurisdiction], and users consent to the personal jurisdiction of such courts.

17.2. Severability Clause:

1. Independent Provisions:

• If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue to be valid, legal, and enforceable to the fullest extent permitted by law.

1. Modification of Invalid Provisions:

• In the event of the invalidity of any provision, the parties agree to negotiate in good faith to replace the invalid provision with a valid provision that most closely aligns with the original intent of the agreement.

17.3. Entire Agreement Clause:

1. Comprehensive Agreement:

• These Terms of Service constitute the entire agreement between users and Incublix and supersede any prior agreements, understandings, or negotiations, whether oral or written.

1. No Waiver:

• The failure of Incublix to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

1. Amendments in Writing:

• Any amendments or modifications to these Terms must be in writing and signed by both parties to be valid.

1. Electronic Communications:

• Users agree that electronic communications, including emails and notifications on the platform, satisfy any legal requirement that such communications be in writing.

Users are encouraged to carefully review these legal terms, which govern the use of Incublix’s platform, and to seek legal advice for any clarifications or concerns.

18. Contact Information:

18.1. How Users Can Contact Incublix for Support:

1. User Support Channels:

• Users can contact Incublix for support through the designated support channels provided on the platform.
• Support channels may include email, in-app messaging, or a dedicated support portal.

1. Response Time:

• Incublix will make reasonable efforts to respond to user inquiries and support requests in a timely manner.
• Response times may vary depending on the nature and complexity of the inquiry.

18.2. Procedure for Official Communications:

1. Official Communication Channels:

• Official communications from Incublix, including legal notices, updates to the Terms of Service, or other important announcements, will be sent through designated communication channels.
• Communication channels may include email, in-app notifications, or updates on the platform.

1. User Responsibility for Updates:

• Users are responsible for regularly checking their designated communication channels for important updates from Incublix.
• Incublix is not responsible for any consequences resulting from users’ failure to receive or review official communications.

1. Opt-out Options:

• Users may have the option to opt out of certain non-essential communications, but opting out of essential communications may impact their use of the platform.

1. Contact Information Accuracy:

• Users are responsible for ensuring that their contact information, including email addresses, is accurate and up to date.
• Incublix is not liable for any issues arising from outdated or inaccurate contact information.

Users are encouraged to reach out to Incublix under support@incublix.com if you have any questions, and to stay informed about important communications through the provided contact information.

×

Privacy Policy

As the operator of the website at https://incublix.com (also “Incublix”), we are responsible under applicable data protection law, in particular the General Data Protection Regulation (“GDPR”), for the personal data of the user (“you”) of this website.

In the following, we will provide you with clear information about which data is processed when you visit our website and on what legal basis this is done, in accordance with our information obligations (Art. 13 et seq. GDPR). You will also receive information about your rights vis-à-vis us and the competent supervisory authority.

1. Information about the controller

Incublix e.U.

Prof.-Hamp-Straße 5

87745 Eppishausen

Germany

Phone: +49 152 52468609

Email: info@incublix.com

Informational use of our website

When you access our website for the sole purpose of visiting it (without registering or actively entering data), so-called server log files are automatically collected and temporarily stored. This is technically necessary to ensure the stable and secure operation of the website.

The following information is processed in the log files:

• IP address of the requesting device
• Date and time of access
• Time zone difference from Greenwich Mean Time (GMT)
• Content of the request (specific page or file)
• HTTP access status (e.g., successful/failed)
• Amount of data transferred
• Referrer URL (previously visited page)
• Browser type and version
• Operating system used and its interface
• Browser language settings
• Name of the Internet service provider, if applicable
• Protocol type and encryption standard (e.g., TLSv1.3)
• User agent used (e.g., browser identification, bot identification)

The log files contain IP addresses and thus personal data. They are stored exclusively for technical monitoring, troubleshooting, misuse prevention, and attack detection.

Storage period:
The log files are stored for a maximum of 12 days and then automatically deleted.

Legal basis for processing:
Processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR (legitimate interest). Our legitimate interest lies in ensuring the technical functionality, stability, and security of our website.

No combination with other data:
The log files are not merged with other personal data. The data is not evaluated for marketing purposes.

2. Provision of our website

Our website is operated on the servers of the Google Cloud Platform with servers located in Germany. This means that the data we collect when you visit and use this website is stored by our host provider Google. Google claims that no data transfers to third countries take place. Nevertheless, as a US provider, Google is registered under the EU-US Data Privacy Framework (DPF), so that data transfers to Google locations in the US would be covered by the European Commission’s adequacy decision for the US.

The legal basis for this processing of your personal data is Art. 6 (1) sentence 1 lit. f GDPR, as it is in our legitimate interest to use the services of a professional provider to ensure the secure and efficient provision of our website. We have concluded a data processing agreement with Google.

We use CDN, a content delivery network tool from Siteground, on our website. The content delivery network enables us to optimize the delivery speed and security of our website.

The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR, as it is our legitimate interest to optimize the security and performance of our website through the use of CDNs. 

For more information on how Siteground processes your data, please visit https://siteground.com/viewtos/data_processing_agreement?scid=3&lang=en_US.

3. Contact by email or telephone

You can contact us by email or phone. We will store any personal data you provide us with when contacting us. The data will be processed exclusively for the purpose of handling your enquiry appropriately, which is in line with our legitimate interests. The legal basis for the processing of your personal data is Art. 6 (1) sentence 1 lit. f GDPR. The data will be stored until it is no longer necessary to achieve the purpose of the conversation with you and the matter for which you contacted us has been comprehensively resolved. 

If your contact is aimed at executing a contract with us, the additional legal basis for the processing of your personal data is Art. 6 para. 1 sentence 1 lit. b GDPR. This data will be stored for as long as it is necessary for the performance of the contract or the pre-contractual measures. Beyond that, we only store your data to comply with legal obligations (e.g., tax obligations) (Art. 6 para. 1 sentence 1 lit. c GDPR). 

You can inform us at any time (see section 1 above) that you wish us to delete the data provided in the course of the conversation. In this case, all personal data pertaining to the conversation will be deleted, as far as this is permissible, and it will not be possible to continue the conversation.

4. Registration

To use our course offerings, you must create an account with us. For this purpose, we require your first name, last name, email address, and a username of your choice, which will also be displayed to other visitors of the website. In addition, you can upload a profile picture, provide information about your skills or profession, or share further biographical information in a free text field if you wish. This voluntary information is used solely for the purpose of communication with other users.

5. Newsletter

On our website, we offer you the option of subscribing to our newsletter free of charge. In addition to your declaration of consent, we require your email address for this purpose. Further information, such as your name, is voluntary and is used to address you personally. 

We will only send you the newsletter once you have confirmed your subscription by clicking on the link provided for this purpose in the confirmation email sent to you for this purpose. This is to ensure that only you can personally subscribe to the newsletter. Your confirmation must be provided promptly after receiving the confirmation email, otherwise your newsletter subscription will be automatically deleted from our database. The legal basis for sending the newsletter and the associated processing of voluntary additional information is Art. 6 para. 1 sentence 1 lit. a GDPR. By submitting your newsletter registration, you consent to the processing of your data by us.

In addition, when you register for the newsletter, we store the time (date and time) of the transmission of your data to us and your IP address. The processing of this data is in accordance with our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR in order to ensure the security of our systems and to prevent misuse. In the confirmation email sent for verification purposes, we also store the date and time of the interaction with the confirmation link and your IP address.

Your data will only be processed in connection with the sending of newsletters. The purpose of processing your email address is to enable us to send you the newsletter. Other data collected during the registration process is used either to address you personally or to ensure the security of our services and prevent misuse of the email address used. 

Your data will only be stored for as long as is necessary to achieve the purpose. Your email address will therefore be stored for the duration of your active newsletter subscription, provided you have given your consent. The additional data that we collect automatically during your registration (IP address, date and time) will be deleted at the latest when you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

RIGHT OF WITHDRAWAL / Unsubscribe from newsletter

You can unsubscribe from our newsletter at any time. You will find the link to do so at the end of each newsletter. By doing so, you revoke your consent with effect for the future and object to the further use of your data for the purpose of sending the newsletter. The revocation of your consent does not affect the lawfulness of the processing carried out on the basis of your consent until revocation.

Newsletter plugin

We use the plugin “The Newsletter Plugin” from Webagile SAS in Via Trieste 8 Mussolente, Vicenza, 36065, Italy to send the newsletter. This is a WordPress plugin that stores all personal data related to the newsletter directly with us. Personal data is therefore not passed on to the plugin provider.

6. Other services

Our website uses various external services to provide you with additional functions and to help us fulfill our obligations as a website operator. Insofar as this involves data transfers to the USA, the providers of these services are registered under the EU-US Data Privacy Framework (DPF). Data transfers to the USA are therefore based on the European Commission’s adequacy decision for the USA. Where necessary, we have concluded data processing agreements with the service providers in accordance with the provisions of the GDPR.

Below is a table listing the external services used on our website.

Service name	Function	Provider plus address
Google Identity Services	Provision of social logins for faster login and account creation.	Google Ireland Limited Barrow St, Dublin 4, D04 E5W5, Ireland
Google Cloud	Automated creation of website backups and storage on external cloud storage. Enables website restoration in the event of data loss.	Alphabet Inc. 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA
Zoom	Enables the use of live lessons via video conferencing.	Zoom Communications, Inc. 55 S Almaden Blvd 6th Floor, San Jose, CA 95113, USA
Meta	Provision of social logins for faster login and account creation.	Meta Platforms, Inc. 6 Serpentine Ave, Dublin, D04 H0C9, Ireland
PayPal	Processing of online payments in the shop, including PayPal payments, credit/debit cards, deferred payments, digital wallets, and other payment methods.	PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg
WooCommerce Payments	Processing of payments in the online shop (credit card, Stripe, bank transfer, digital wallets, etc.) through Integration of the respective payment service provider.	Automattic, Inc. 60 29th Street #343. San Francisco, CA 94110, USA
Vimeo	Hosting and streaming of videos that are embedded on the website and can be played. Enables video delivery, previews, and tracking procedures.	Vimeo Inc. 330 West 34th Street, 10th Floor, New York, USA
Termly	Consent manager from Termly Inc. Collection, processing, and logging of consents, in particular for tools and cookies.	Termly Inc. 906 West 2nd Ave, Suite 100, Spokane, WA 99201-4540, USA

7. Your Data Subject Rights

When we process your data, you are a “data subject” within the meaning of the GDPR. You have the following rights: right to information, right to rectification, right to restriction of processing, right to erasure, right to notification, and right to data portability. In addition, you have a right to object, a right of withdrawal, and the right to complain to the supervisory authority.

Below you will find some details about each of these rights: 

 

1. Right to information

You have the right to request confirmation from us as to whether we are processing your personal data. If we process your personal data, you have the right to obtain information about the purposes of processing, categories of personal data, recipients or categories of recipients, and, if applicable, the storage period.  

 

2. Right to rectification

You have the right to have the personal data we have stored about you corrected and/or completed if this personal data is incorrect or incomplete. We will make the correction or completion immediately. 

 

3. Right to restriction of processing

Under certain conditions, you have the right to request that we restrict the processing of your personal data. An example of this is if you dispute the accuracy of your personal data and we need to verify its accuracy for a certain period of time. For the duration of the verification, your personal data will only be processed to a limited extent. Another example of restriction is if we no longer need your personal data, but you need it for a legal dispute. 

 

4. Right to erasure

In certain situations, you have the right to request that we delete your personal data immediately. This is the case, for example, if we no longer need your personal data for the purposes for which we collected it or if we have processed your data unlawfully. Another example would be if we process your data on the basis of your consent, you withdraw your consent, and we do not process the personal data on any other legal basis. However, your right to erasure does not always apply. For example, we may process your personal data to comply with a legal obligation or because we need it for a legal dispute.  

 

5. Right to notification

If you have asserted your right to rectification, erasure, or restriction against us, we are obliged to notify all recipients to whom we have disclosed your personal data of the rectification, erasure, or restriction of the processing of your personal data, unless this proves impossible or involves disproportionate effort. 

 

6.Right to data portability

Under certain conditions, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and the right to have this personal data transferred to another controller. This is the case if we process the personal data either on the basis of your consent or on the basis of a contract with you and if we process the personal data using automated procedures. 

You have the right to have us transfer your personal data directly to another controller, where technically feasible and provided that the rights and freedoms of other persons are not affected. 

 

7.Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 (1) sentence 1 lit. e or lit. f GDPR. This also applies to profiling based on these provisions. 

After you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims. 

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. This also applies to profiling insofar as it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, we will no longer process it for these purposes. 

 

8. Right of withdrawal

Pursuant to Art. 7 (3) GDPR, you have the right to withdraw your consent at any time. Withdrawing your consent does not retroactively invalidate the lawfulness of the processing. 

 

9. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. In particular, you may exercise your right to lodge a complaint in the Member State of your habitual residence, place of work, or place of the alleged infringement if you believe that the processing of your personal data violates the GDPR.

An overview of the respective data protection authorities and their contact details can be found at the following link:

https://www.edpb.europa.eu/about-edpb/about-edpb/members_en 

8. Status and validity of this privacy policy

Status: August 2025

Cookie information

We use cookies on our website. Cookies are text files that are sent from our web server to your browser when you visit our website and are stored on your computer for later retrieval. Cookies are then sent to our website’s server with every server request or page view. A cookie allows your internet browser to be identified when you visit the website again. Some of the functions we have integrated into our website also use web storage objects. These work similarly to cookies but are stored temporarily in your browser and are not transferred to the server. 

There are session cookies, which are deleted when you close your browser, and persistent cookies, which are stored on your hard drive until their preset expiration date is reached or until you actively remove them. Web storage objects are divided into local storage objects, which never expire, and session storage objects, which are deleted when you close your browser.

Cookies are divided into first-party cookies (only visible from the domain you are currently visiting) and third-party cookies (visible across domains and regularly set by third parties).

Cookies and web storage objects are divided into the following categories:

Technically necessary: These cookies are essential for navigating the website, using basic functions, and ensuring the security of the website; they do not collect information about you for marketing purposes or store which websites you have visited. The legal basis for setting technically necessary cookies and web storage objects is Section 25 (2) TTDSG.

Optional: These cookies are used, for example, for analysis and marketing purposes and to display external content such as videos. Analysis cookies and web storage objects collect information about how you use a website, which pages you visit, and, for example, whether errors occur during website use. Marketing cookies and web storage objects are used to display advertising tailored to your needs on the website or offers from third parties and to measure the effectiveness of these offers. These are technologies that are not technically necessary. The legal basis for setting these cookies and web storage objects is therefore your consent in accordance with Section 25 (1) TTDSG.

Please note the following: You can ensure that no cookies or similar technologies are stored on your computer at all, or that only certain cookies are allowed to be stored. You can select this in your internet browser settings. You can also view and delete the stored cookies there. If you block all cookies, you may not be able to use all the functions of our website.

9. Right of withdrawal and deletion

As stated at the beginning of this section, you can enable or restrict the transfer of cookies and similar technologies by changing the settings in your Internet browser. Cookies and web storage objects that have already been stored by your Internet browser can be deleted there at any time. If cookies and web storage objects are restricted or deactivated for our website, it may not be possible to use all functions. 

10. Information about cookies and web storage objects on our website

We use the following technically necessary cookies and web storage objects on our website:

Name	Purpose	Storage
wpEmojiSettingsSupports	Checks whether the visitor’s browser can display emojis correctly. This cookie is necessary for the technical functionality of emoji displays on the website and is deleted at the end of the session.	Session
ccm_consent	Used for consent management.	unlimited
TERMLY_API_CACHE	Stores a unique user ID and the visitor’s cookie consent to fulfill documentation requirements under data protection law (in particular verifiable consent). This information remains in the browser’s local storage until it is deleted.	unlimited
charCount	Temporarily stores the number of characters already entered in a form to inform users of the remaining character limit and improve user-friendliness.	unlimited
csrf_token	Used to protect the website from unauthorized actions (CSRF attacks) by checking a unique security token for each user action. The cookie does not contain any personal data and is only required for session and form security.	30 days
gt_auto_switch	Saves the visitor’s preferred language so that the website is automatically displayed in this language on future visits. This cookie improves the user-friendliness of the website and is functional.	30 days
gt_autoswitch	Saves the visitor’s preferred language so that the website is automatically displayed in that language on future visits. These cookies improve user-friendliness and are functional.	unlimited
wp-dark-mode-device	Saves the user’s dark mode setting on their device to automatically display the website in dark or light mode. This cookie improves the user experience and does not store any personal data.	1 year

We also use the following optional cookies and web storage objects on our website:

Name	Purpose	Storage
wp-dark-mode-visitor	Permanently stores the visitor’s choice of whether dark mode is enabled in order to display the website in the desired design (dark or light) on future visits. This cookie improves the user experience and does not store any personal data.	unlimited
sbjs_current	A technically functional cookie that stores temporary session information to ensure the functionality of the website. This cookie does not store any personal data.	session
sbjs_current_add	A functional cookie that temporarily stores information about user interactions to improve the functionality of the website. No personal data is stored.	Session
sbjs_first	Functional cookies that store temporary session or status information to ensure the technical functionality of the website. These cookies do not store any personal data.	Session
sbjs_first_add	These analytics and behavioral cookies store information about a user’s first visit, including the source of the visit and the entry page. The data helps to improve the user experience on the website.	Session
sbjs_migrations	An analytics cookie that stores additional data about the visitor’s session, such as IP address, browser type, and device, to improve the user experience on the website.	Session
sbjs_session	A temporary analytics cookie that stores information about the current visitor session, including traffic source, entry page, and visit time.	30 minutes
sbjs_udata	An analytics cookie that stores anonymous visitor data and usage information to improve website performance and optimize the user experience.	Session

11. Status and validity of this cookie information

August 2025.

×